Yes, you can trust it. Customer service was very helpful as I wanted to change an order and had issues with delivery. They responded quickly and saved me a lot of trouble. Dolls are amazing. The soft skin is nice to touch, the wig quality is really good, and I would definitely recommend this doll to anyone who likes a curvy figure. The standard head is for sleeping and curling up with eyes closed, but I have a different head with eyes open for everyday use!